Frequently Asked Questions
Concerning the rental
Radio / CD / Bluetooth
Yes, we offer airport pickup and drop off by a private shuttle. For Reykjavík pickup and drop off you can meet us at the office located at Flatahraun 21, 220 Hafnarfjordur.
Our employee will be waiting for you in the Arrivals hall, holding a sign with your name and our logo on it. Our employee will then take you to the shuttle bus, which will take you to our office at Flatahraun 21, 220 Hafnarfjörður (approximately a 35 minute drive.)
The pick-up and drop-off location is at Flatahraun 21, 220 Hafnarfjörður (Turn left on the second roundabout once you come into town).
Please contact us regarding after hours drop off in einther Reykjavík or Keflavik international Airport.
At the time of booking we require your credit card info and either a 25% deposit or the full amount to be paid.
Full payment is made when the contract has been signed at the time you pick up your campervan, and a credit card number is needed for insurance purposes, regardless of payment method.
Yes, we offer a free 24/7 breakdown assistance service for all of our customers. Just call our number +354 537-6050, and we will find a solution quickly.
Yes, you can cancel your reservation at any time. Cancelations should be sent via e-mail. There is a 100€ processing fee if you cancel within 14 days prior to arrival. If you want to cancel with less than 14 days notice we charge the full rental amount.
If the lessee does not show up at the start of the rental period, and has not contacted Campervan Island to report any changes to the time schedule, or if the cancellation is made with a notice shorter than 14 days, Campervan Island reserves the right to charge the credit card for the total rental fee.
In case of cancellations the credit will applied to the same card as you used to reserve the rental. Once cancelled, we will process the credit within approximately 14 business days.
Yes, it is more than possible to go Camping in Iceland during the summer. People go camp in Iceland all year. However winter camping requires additional equipment.
Unlike popular believes Iceland just isn’t that cold. Iceland has a maritime climate which minimizes temperature swings, and in addition Iceland is granted the privilege of hot air coming in due to the Golf Stream. Iceland has over 200 campsites, the early birds open in the beginning of May and the latest close at the end of September.
The average summer temperatures in the capital, Reykjavik, are around around 11°C, with average highs of 24.3°C/76°F in July. The north and east of the country are normally the warmest during summer. Snow is not as common in Iceland as you’d think and only falls intermittently in Reykjavik. Snow is more frequently seen in the North, but almost only in winter.
You can find the name and location of the 41 campsites included in the Camping card. See www.campingcard.is
The camping card is valid for two adults and up to four children to the age of 16. Please note that you may be required to pay a special nightly tax at some campsites.
Iceland has over 200 campsites that are spread across the country. You can always be pretty sure you’ll find a good campsite nearby.
Once at a campsite, you can expect to find electrical hook-ups, running (drinkable) water and restrooms. Most campsites also have a playground for kids, and a communal charcoal grill (charcoals not provided). Most campsites are open plan and therefore allow campers to choose the spot of their fancy, so make sure you have a good look around before you pitch your tent.
Please note: You can and should drink the faucet water in Iceland, it is clean and fresh.
In general, travelers are allowed to encamp on campgrounds and designated rest areas. A parking space by the side of the road is not a rest area unless it is marked as such. It is not allowed on privately owned land, protected areas, and on cultivated land. And yes, a field of grass qualifies as cultivated land. The landowners harvest grass to feed the livestock over winter. You also have to be careful and considerate, when choosing a place to stop for hikes, as Icelandic roads don't have wide "shoulders". So stay away from blind turns, hills, or other places where stopping a vehicle can cause danger or inconvenience to others, or yourself.
And remember to think of bathroom solutions before turning in for the night. Organic or not, no-one likes finding human waste, and littering is a crime subject to high fines.
Pro travel tip: You can drive up to farms and ask landowners permission if you want to spend a night on their land.
Iceland is very safe. It is in fact one of the safest countries in the world, as well as being the most developed country in the world according to the UN.